DEVELOPMENTAL GUIDELINES FOR ADMINISTRATIVE SERVICES AND DOCUMENTS OF THE FACULTY OF EDUCATION, SUAN SUNANDHA RAJABHAT UNIVERSITY

Author(s) :

Ravinan Prayanoi
College of Innovation and Management, Suan Sunandha Rajabhat University

Panida Ninaroon
College of Innovation and Management, Suan Sunandha Rajabhat University

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Abstract :

A Study on the Developmental Guidelines for Administrative Services and Documents of the Faculty of Education Suan Sunandha Rajabhat University. The purpose of this study was to study the guidelines for the development of administration services and archives of the Faculty of Education. Suan Sunandha Rajabhat University The population used in this study were 1st – 3rd year students at the Faculty of Education, Suan Sunandha Rajabhat University. A sample of 326 people was selected. The questionnaire was used as a tool for data collection. Statistics used for data analysis were percentage, mean and standard deviation. The results of the study found that Most of the respondents were female and were studying in the first year of general science subjects. Overall, it was at the highest level. This may be because the students of the Faculty of Education were satisfied with the service of the administration work and the archives of the Faculty of Education that were constantly improving and developing the service. When students come to request services, they are convenient, fast, and receive assistance in every step regularly when considering each aspect. The satisfaction of service users was at the highest level in the administrative process. Administrative work problems The need for the development of administrative operations Administrative services and the conditions of administrative operations at a high level This may be because a person's satisfaction with the development of service provision can change over time according to the circumstances and circumstances that arise. Because satisfaction is a preference that varies according to the expectations and perceptions of individuals in each situation. At one point a person may be dissatisfied with one thing because their perception is lower than the expected expectation, but at another moment if the expected response is received, the person may change their initial feelings towards the thing. immediately in a positive way Statistically significant at the .05 level.

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